Shipping policy

Shipping Policy

We know you're excited to get your Baseball Mode order. Below you'll find information about order processing, shipping, tracking and what to do if there is an issue with your delivery.

Free Shipping

Baseball Mode offers FREE standard shipping on U.S. orders of $75 or more.

Orders under $75 are charged the applicable shipping rate shown at checkout.

Free shipping eligibility is calculated based on the order subtotal after discounts and before applicable taxes.

Order Processing

Most Baseball Mode apparel and merchandise is produced after your order is placed.

Please allow approximately 2–5 business days for order processing and fulfillment before your order ships.

Processing times are separate from shipping/transit times and may be longer during holidays, sales, product launches or periods of unusually high order volume.

Once your order ships, you'll receive a shipping confirmation email with tracking information.

U.S. Shipping

After your order has been processed and shipped, most U.S. orders arrive within approximately 3–7 business days.

These delivery times are estimates and are not guaranteed. Carrier delays, severe weather, holidays and other circumstances outside our control can affect delivery times.

International Shipping

Baseball Mode currently ships only to the countries available at checkout.

International shipping rates and available shipping methods are calculated at checkout based on your destination and order.

International delivery times vary by destination and may be affected by customs processing.

If your country is not available during checkout, we are currently unable to ship to that location.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes or other fees imposed by the destination country.

Unless otherwise indicated at checkout, these charges are the responsibility of the customer and are not controlled by Baseball Mode.

Customs processing may also cause delivery delays that are outside our control.

Tracking Your Order

Once your order ships, you'll receive a shipping confirmation email containing your tracking information.

Please allow some time after receiving your shipping confirmation for the carrier's tracking system to update.

If your tracking information has not updated for several business days, contact us at chris@baseballmode.com with your order number and we'll help you determine the next steps.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order.

If you notice an error after placing your order, contact us at chris@baseballmode.com as soon as possible. We will do our best to update the address if the order has not yet entered production or shipped, but we cannot guarantee that changes can be made.

Baseball Mode is not responsible for orders delivered to an incorrect address provided by the customer.

If an order is returned or must be reshipped because an incorrect or incomplete address was provided, additional shipping charges may apply.

Lost or Missing Packages

If your tracking information shows that your package was delivered but you cannot locate it, please:

  • Check around your property and any areas where the carrier may have left the package.
  • Check with members of your household or neighbors.
  • Verify that the shipping address on your order confirmation is correct.
  • Contact the shipping carrier for additional delivery information.

If you still cannot locate your package, contact us at chris@baseballmode.com with your order number and we'll help you determine the appropriate next steps.

If a package appears to have been lost in transit before delivery, please contact us so we can investigate the shipment with the carrier or fulfillment provider.

Damaged or Incorrect Orders

If your order arrives damaged, defective, misprinted or incorrect, please contact us at chris@baseballmode.com as soon as possible.

Include your order number, a brief description of the issue and clear photos showing the problem.

We'll review the issue and work with you on an appropriate replacement or refund at no additional cost to you.

Please see our Return & Refund Policy for complete information regarding returns and refunds.

Split Shipments

In some cases, items from the same order may be fulfilled from different locations or at different times.

If this happens, your order may arrive in more than one package and you may receive separate tracking information for each shipment.

You will not be charged additional shipping fees solely because we divide an order into multiple shipments.

Shipping Delays

Delivery dates provided at checkout or through tracking are estimates unless expressly stated otherwise.

Baseball Mode is not responsible for delays caused by shipping carriers, weather, customs processing, holidays or other circumstances outside our reasonable control.

If your order appears to be significantly delayed, please contact us and we'll help investigate the shipment.

Questions About Your Shipment

If you have questions about shipping, tracking or an order that hasn't arrived, contact us at:

Baseball Mode
chris@baseballmode.com

Please include your order number so we can assist you as quickly as possible.