Returns & Refund Policy

We want you to be happy with your Baseball Mode order. If something doesn’t work out, eligible items may be returned within 30 days of delivery.

Returns

To be eligible for a return:

• Your return must be requested within 30 days of delivery.
• Items must be unworn, unwashed and unused.
• Items must be returned in their original packaging.
• Items must be in the same condition in which they were received.
• Items showing signs of wear, washing, stains, odors or damage that occurred after delivery are not eligible for return.

To start a return, please email chris@baseballmode.com with your order number and the item you would like to return.

Please contact us before mailing your return. We will provide you with return instructions and the appropriate return address.

Items sent back without first requesting a return may not be accepted.

Return Shipping

Customers are responsible for return shipping costs for standard returns, including returns due to:

• Sizing or fit
• Ordering the wrong size, color or item
• Changing your mind
• No longer wanting the item

Original shipping charges are non-refundable.

We recommend using a trackable shipping method for your return. Baseball Mode is not responsible for returned packages that are lost or damaged in transit.

Size Exchanges

We do not process traditional exchanges for different sizes or colors.

If you need a different size or color, you may return the original eligible item according to the return policy above and place a new order for the item you would like.

Customers are responsible for return shipping costs, and original shipping charges are non-refundable.

We strongly recommend reviewing the sizing information provided on the product page before ordering.

Damaged, Defective, Misprinted or Incorrect Items

If your order arrives damaged, defective, misprinted or incorrect, please contact us as soon as possible at chris@baseballmode.com so we can make it right.

Please include:

• Your order number
• A brief description of the problem
• A clear photo showing the damage, defect, misprint or incorrect item

Once we review the issue, we will provide a replacement or refund, as appropriate, at no additional cost to you.

Please do not return a damaged, defective, misprinted or incorrect item before contacting us. In many cases, a physical return may not be necessary.

Refunds

Once we receive and inspect your return, we will let you know whether your refund has been approved.

If approved, the refund will be issued to your original payment method.

Please allow up to 10 business days after the refund is issued for your bank or credit card company to process and post it to your account. Processing times vary by financial institution.

Original shipping charges are non-refundable.

If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at chris@baseballmode.com.

Final Sale Items

Items specifically marked Final Sale or Clearance are not eligible for returns or refunds unless they arrive damaged, defective, misprinted or incorrect.

Lost or Missing Packages

If your tracking information shows that your package should have arrived but you have not received it, please first:

• Verify that the shipping address on your order is correct.
• Check around your property or other locations where the carrier may have left the package.
• Check with members of your household or neighbors.
• Contact the shipping carrier regarding the delivery.

If you are still unable to locate your package, contact us at chris@baseballmode.com with your order number and we will help you determine the next steps.

Baseball Mode is not responsible for packages delivered to an incorrect address provided by the customer at checkout.

Incorrect Shipping Addresses

Please make sure your shipping address is correct before placing your order.

If you notice an error after ordering, contact us as quickly as possible at chris@baseballmode.com. We cannot guarantee that an address can be changed once an order has entered production or shipped.

If an order cannot be delivered because an incorrect or incomplete address was provided at checkout, additional shipping charges may apply to resend the order.

Order Cancellations

Because many Baseball Mode products are produced after an order is placed, we cannot guarantee that an order can be canceled or changed once it has entered production.

If you need to cancel or modify an order, contact us at chris@baseballmode.com as soon as possible. We will do our best to accommodate your request if production has not yet begun.

Questions

If you have questions about a return, refund or problem with your order, please contact:

Baseball Mode
chris@baseballmode.com